Terms of Service
These Terms govern use of www.syntralovexis.com and any independent travel-planning and booking assistance offered through this website.
1. Provider and scope
www.syntralovexis.com, LLC, provides travel-planning support, itinerary assistance, booking coordination, supplier research, and related customer communications. Unless expressly stated in writing for a specific offer, www.syntralovexis.com is not the festival organizer, ticket issuer, venue operator, airline, hotel owner, or transport carrier.
2. Information before inquiry or booking
Before a paid service, request, or booking step, customers should receive clear information on provider identity, service description, price logic, inclusions, exclusions, payment terms, complaint channels, and key conditions. Availability, rates, schedules, and supplier terms may change until confirmed.
3. Quotes, bookings, and third-party suppliers
Quotes are informational unless confirmed. Any accommodation, excursion, transport, or event-related service may be subject to third-party supplier terms, inventory limits, age rules, check-in requirements, passport or visa rules, and local restrictions. Customers are responsible for reviewing final booking details before payment.
4. No implied affiliation
References to festivals, destinations, hotels, or other providers are descriptive only unless a formal partnership is expressly disclosed. www.syntralovexis.com does not claim official affiliation, endorsement, or exclusive access unless clearly stated on the relevant offer page.
5. Payments, cancellations, and refunds
Payment timing, cancellation rules, and refund eligibility depend on the specific service and, where relevant, third-party supplier conditions. Non-refundable components, change fees, taxes, and currency effects must be treated as material terms. Customers should review the applicable booking or cancellation policy before ordering.
6. Acceptable use and liability
You agree to provide accurate details and not misuse the website. To the extent permitted by applicable law, www.syntralovexis.com is not liable for indirect loss, supplier failures, event changes, force majeure, border decisions, or traveler documentation issues. Nothing in these Terms excludes rights that cannot lawfully be limited.
7. Privacy and complaints
Personal data submitted through the site is handled under the Privacy Policy. Complaints or legal notices may be sent using the contact details below. Consumer disputes may be escalated to the competent consumer-protection authority or courts in Ukraine where applicable.
8. Governing legal framework
This page is drafted with reference to Law of Ukraine "On Electronic Commerce (E-Commerce)" No. 675-VIII of 03.09.2015, Law of Ukraine "On Consumer Protection" No. 3153-IX of 10.06.2023, Law of Ukraine "On Tourism" No. 324/95-ВР of 15.09.1995, Law of Ukraine "On Personal Data Protection" No. 2297-VI of 01.06.2010, and Law of Ukraine "On Advertising" No. 270/96-ВР of 03.07.1996.
Contact and legal information
www.syntralovexis.com, LLC
EDRPOU registration code: 96192998
Managing Director: Michael Dubois
Unit 14, Horizon Business Center, 28 Velyka Vasylkivska St, Kyiv, 03150, Ukraine
Email: contact@www.syntralovexis.com
Phone: +380 674 209 7450